Despite a strong environmental ethos, The Datai faced significant challenges in quantifying the effectiveness of its sustainability programs:
Manual & Unstructured Data Collection: Emissions and ESG data were tracked informally, making analysis labor-intensive and inconsistent.
Lack of Centralised Visibility: Without a single source of truth, it was difficult to assess sustainability performance across different departments.
High Risk of Reporting Inaccuracies: The absence of a standardised system could affect the resort’s green certifications and credibility with environmentally conscious guests.
Limited Internal Capacity: Staff lacked the specialised tools and training required to manage detailed emissions data effectively.